Wolters Kluwer awarded highest client satisfaction award from Black Book Research

Sentri7 and Simplifi+ solutions recognized as top-performing hospital tech

Wolters Kluwer Health today announced that the Sentri7^® clinical surveillance and Simplifi+^® pharmacy compliance teams received a 2023 Black Book award for highest client satisfaction. Wolters Kluwer was ranked among the highest-scoring hospital IT and support suppliers in the Black Book client experience polls.

“The Black Book award is a valuable recognition for the hard work by our customer success and support teams to ensure hospitals and health systems can turn to our Simplifi+ and Sentri7 solutions to improve patient safety and the quality of care they provide,” said Karen Kobelski, Vice President and General Manager for Clinical Surveillance, Compliance & Data Solutions at Wolters Kluwer Health.

The industry's largest client survey of inpatient providers was conducted by Black Book Research. The firm measured hospital user experience and clinician satisfaction and rankings represent the opinions of healthcare professionals and clinicians from more than 4,600 hospitals, 600 IDNs, 2,800 clinics, 109,000 physician practices, 250 health plans, and nearly 500,000 healthcare industry consumers.

“Black Book is committed to recognizing top performers like Wolters Kluwer Health; their Clinical Surveillance and Compliance group stands out among others in the healthcare technology industry's most robust client satisfaction database," said Doug Brown, President of Black Book Research.

Top honors for infection control and pharmacy compliance

Wolters Kluwer's clinical surveillance and compliance applications are deployed on a single platform for easy integration with EHRs or into existing workflows, while minimizing the impact on resource-strapped IT and clinical teams.

Large and small health systems scale and standardize programs for maximum impact on patient safety, quality care measures and financial performance. Sentri7 clinical surveillance and Simplifi+ pharmacy compliance applications help customers solve a wide range of healthcare challenges in departments and across facilities and health systems. Customers turn to Wolters Kluwer to help ensure timely, evidenced-based care for sepsis, drive proactive medication interventions, standardize USP compliance, keep medication storage compliant, automate medication tray restocking as well as to get ahead of healthcare-acquired infections (HAIs) and regulatory tasks.

Wolters Kluwer Health provides trusted clinical technology and evidence-based solutions that engage clinicians, patients, researchers and students in effective decision-making and outcomes across healthcare. The division of Wolters Kluwer supports clinical effectiveness, learning and research, clinical surveillance and compliance, as well as data solutions.

About Wolters Kluwer

Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software, and services for professionals in Health, Tax and Accounting, Financial Corporate Compliance, Legal & Regulatory, and Corporate Performance & ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

For more information, visit www.wolterskluwer.com, follow us on LinkedIn, Twitter, Facebook, and YouTube.

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