Kandela, a Los Angeles based concierge service for utility company customers, has named Dwight Scruggs as Executive Vice President of Strategic Partnerships. Dwight brings more than a decade of successful experience providing sales and marketing solutions to energy companies, as well as an extensive background in call center operations and technology. He also served as a military captain for the U.S. Army. Most recently, Dwight held the position of Senior Vice President of Sales and Business Development at Allconnect.
“Dwight brings to Kandela a track record of establishing trusted client relationships and we are confident he will bring awareness of our differentiated service offering to a broader audience,” said Kandela Co-Founder and CEO David Fiedler.
Scruggs’ role at Kandela will include increasing visibility of both the company’s unique client support model and the breadth of concierge services they offer the utility customer. He will also focus on strategic planning and new program development.
“Dwight shares our vision of driving an enhanced utility customer experience,” said Eli Gordon, Kandela Co-Founder and President. “We are excited to be strengthening our executive management team with someone who shares our entrepreneurial mindset.”
Since 2012, Kandela has provided a single-point-of-contact concierge offering to help clients research, order, and schedule installation and delivery of essential home services such as TV, internet, home security, moving and storage, and change of address.
“I’m thrilled to be joining a visionary company with such a client-centered culture,” states Dwight. “My key strategic objectives in this role will be to drive brand awareness and increase performance of our partners’ customer service goals through our comprehensive programs.”
For more information about Kandela, visit www.kandela.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180423006601/en/
Contacts:
Megan Farrell
kandela@alidadestrategy.com
