Crexendo Delivers Strong Third Quarter Results

PHOENIX, AZ / ACCESSWIRE / November 6, 2024 / Crexendo, Inc. (NASDAQ:CXDO), an award-winning software technology company that is a premier provider of cloud communication platform and services, video collaboration and managed IT services tailored to businesses of all sizes, today announced financial results for the third quarter ended September 30, 2024.

Financial highlights:

• Revenue of $15.6 million, up 13% year-over-year

• Net income of $0.1 million, or $0.01 per basic common share and $0.00 per diluted common share.

• Non-GAAP net income of $1.6 million, or $0.06 per basic and diluted common share

Financial Results for the Third quarter of 2024

Total Revenue: Consolidated total revenue for the third quarter of 2024 increased 13%, or $1.7 million, to $15.6 million compared to $13.9 million for the third quarter of 2023.

Service Revenue: Consolidated service revenue for the third quarter of 2024 increased 6%, or $0.5 million, to $8.0 million compared to $7.5 million for the third quarter of 2023.

Software Solutions Revenue: Consolidated software solutions revenue for the third quarter of 2024 increased 25%, or $1.2 million, to $5.9 million compared to $4.7 million for the third quarter of 2023.

Product Revenue: Consolidated product revenue for the third quarter of 2024 increased 9%, or $0.1 million, to $1.8 million compared to $1.7 million for the third quarter of 2023.

Operating Expenses: Consolidated operating expenses for the third quarter of 2024 increased 15%, or $2.0 million, to $15.5 million compared to $13.5 million for the third quarter of 2023.

Net Income: The Company reported net income of $0.1 million for the third quarter of 2024, or $0.01 per basic common share and $0.00 per diluted common share, compared to net income of $1.7 million, or $0.07 per basic common share and $0.06 per diluted common share for the third quarter of 2023.

Non-GAAP: Non-GAAP net income of $1.7 million for the third quarter of 2024, or $0.06 per basic and diluted common share, compared to non-GAAP net income of $3.3 million or $0.13 per basic common share and $0.12 per diluted common share for the third quarter of 2023.

EBITDA and Adjusted EBITDA: EBITDA for the third quarter of 2024 of $1.0 million compared to $1.2 million for the third quarter of 2023. Adjusted EBITDA for the third quarter of 2024 of $1.7 million compared to $2.1 million for the third quarter of 2023.

Financial Results for the nine months ended September 30, 2024

Total Revenue: Consolidated total revenue for the nine months ended September 30, 2024 increased 14%, or $5.6 million, to $44.6 million compared to $39.0 million for the nine months ended September 30, 2023.

Service Revenue: Consolidated service revenue for the nine months ended September 30, 2024 increased 9%, or $1.9 million, to $23.9 million compared to $22.0 million for the nine months ended September 30, 2023.

Software Solutions Revenue: Consolidated software solutions revenue for the nine months ended September 30, 2024 increased 28%, or $3.6 million, to $16.3 million compared to $12.7 million for the nine months ended September 30, 2023.

Product Revenue: Consolidated product revenue for the nine months ended September 30, 2024 increased 2%, or $0.1 million, to $4.4 million compared to $4.3 million for the nine months ended September 30, 2023.

Operating Expenses: Consolidated operating expenses for the nine months ended September 30, 2024 increased 6%, or $2.6 million, to $43.4 million compared to $40.8 million for the nine months ended September 30, 2023.

Net Income/(Loss): The Company reported net income of $1.2 million for the nine months ended September 30, 2024, or $0.04 per basic and diluted common share, compared to net loss of $(0.4) million, or $(0.02) loss per basic and diluted common share for the nine months ended September 30, 2023.

Non-GAAP: Non-GAAP net income of $5.7 million for the nine months ended September 30, 2024, or $0.22 per basic common share and $0.19 per diluted common share, compared to non-GAAP net income of $5.1 million or $0.20 per basic and $0.18 per diluted common share for the nine months ended September 30, 2023.

EBITDA and Adjusted EBITDA: EBITDA for the nine months ended September 30, 2024 of $3.7 million compared to $0.9 million for the nine months ended September 30, 2023. Adjusted EBITDA for the nine months ended September 30, 2024 of $6.0 million compared to $4.1 million for the nine months ended September 30, 2023.

Cash and Cash Equivalents: Total cash and cash equivalents at September 30, 2024 was $15.5 million compared to $10.3 million at December 31, 2023.

Cash Flow: Cash provided by operating activities for the nine months ended September 30, 2024 was $4.1 million compared to cash provided by operating activities of $0.9 million for the nine months ended September 30, 2023. Cash used for investing activities for the nine months ended September 30, 2024 was nill compared to $3.7 million provided by investing activities for the nine months ended September 30, 2023. Cash provided by financing activities for the nine months ended September 30, 2024 was $1.0 million compared to cash used for financing activities of $(2.3) million for the nine months ended September 30, 2023.

Management Commentary

"Crexendo delivered exceptionally strong financial results for the third quarter of 2024, reflecting our commitment to providing premier cloud communication software and services and continuing our organic growth trajectory. Consolidated revenue grew 13% year-over-year, driven by a remarkable 25% growth in our software division.Our year-to-date numbers are equally as strong and are well ahead of internal and external expectations as we continue to execute our game plan, and I am excited with the momentum we are seeing. These results underscore the strength of our scalable software platforms and the dedication of our team to meet the rising demand for our cloud communication solutions." Said Jeff Korn, CEO and Chairman.

Korn continued, "As we move forward, we continue reinvesting in Crexendo to drive future growth and efficiency. We've increased our headcount in engineering, service, and support and have made substantial investments into Oracle Cloud Infrastructure (OCI), which will provide a significant competitive advantage, especially in Europe, where our growth remains very robust. We are beginning the process of migrating our legacy cloud customers to OCI. Once complete, this transition will yield substantial cost savings and allow us to redeploy resources effectively rather than increasing headcount. Additionally, we are in the process of implementing an advanced accounting system to streamline our financial closings and provide real-time insights, empowering us to make agile, data-driven business decisions."

Korn added, "We recently concluded our most successful User Group Meeting (UGM), where the excitement was palpable. Our second codefest showcased impressive applications, particularly those leveraging AI, which our licensees can develop using our scalable, open APIs. Many of these applications will soon be available to all our licensees through our platform, enhancing our offerings and opening additional revenue-sharing opportunities. This is a very exciting time, with unprecedented interest in our software platform and strong demand for our phone services. I remain highly optimistic about our future growth and anticipate double-digit growth continuing through the fourth quarter and into 2025."

Conference Call

Crexendo management will hold a conference call today, November 6, 2024, at 4:30 PM Eastern time to discuss these results. Company CEO Jeff Korn, CFO Ron Vincent, and President and COO Doug Gaylor will host the call, followed by a question-and-answer period.

Dial-in Numbers:
Domestic Participants: 888-506-0062
International Participants: 973-528-0011
Participant Access Code 993699

Please dial in five minutes prior to the beginning of the call at 4:30 PM Eastern time and reference participant access code 993699 and the Crexendo earnings call. A replay of the call will be available until November 13, 2024 by dialing toll-free at 877-481-4010 or 919-882-2331 for international callers. The replay passcode is 51472.

About Crexendo

Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform and services, video collaboration and managed IT services tailored to businesses of all sizes. Our solutions currently support over five million end users globally, through our extensive global network of over 230 cloud communication platform software subscribers and our direct retail offering.

Safe Harbor Statement

This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for such forward-looking statements. The words "believe," "expect," "anticipate," "estimate," "will" and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include Crexendo (i) delivering exceptionally strong financial results for the third quarter of 2024 which reflects the commitment to providing premier cloud communication software and services; (ii) having year-to-date numbers as equally strong and being well ahead of internal and external expectations as it continues to execute its game plan; (iii) being excited with the momentum; (iv) believing these results underscore the strength of the scalable software platforms and the dedication of the team to meet the rising demand for comprehensive cloud solutions; (v) continuing to reinvest in the Company to drive future growth and efficiency; (vi) investments to the business and Oracle Cloud Infrastructure (OCI), providing benefits and a competitive advantage, especially in Europe, where growth remains very robust; (vii) expecting to begin the process of migrating legacy cloud customers to OCI which when complete will yield substantial cost savings and allow redeployment of resources effectively rather than increasing headcount; (viii) being in the process of implementing an advanced accounting system to streamline financial closings and provide real-time insights, empowering the Company to make agile, data-driven business decisions; (ix) recently concluded the most successful User Group Meeting (UGM), where the excitement was palpable; (x) the second codefest showcased impressive applications, particularly those leveraging AI, which licensees can develop using the scalable, open APIs with many of these applications soon be available to all licensees through the platform, enhancing offerings and opening additional revenue-sharing opportunities; (xi) believing this is a very exciting time, with unprecedented interest in the software platform and strong demand for phone services and (xii) remaining highly optimistic about future growth and anticipate double-digit growth continuing through the fourth quarter and into 2025. For a more detailed discussion of risk factors that may affect Crexendo's operations and results, please refer to the company's Form 10-K for the year ended December 31, 2023, and 2024 Form 10-Qs as filed with the SEC. These forward-looking statements speak only as of the date on which such statements are made, and the company undertakes no obligation to update such forward-looking statements, except as required by law.

Company Contact

Crexendo, Inc.
Doug Gaylor
President and Chief Operating Officer
602-732-7990
dgaylor@crexendo.com

CREXENDO, INC. AND SUBSIDIARIES
Condensed Consolidated Balance Sheets
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CREXENDO, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Operations
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CREXENDO, INC. AND SUBSIDIARIES
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Use of Non-GAAP Financial Measures

To evaluate our business, we consider and use non-generally accepted accounting principles ("Non-GAAP") net income, EBITDA, and Adjusted EBITDA as a supplemental measure of operating performance. These measures include the same adjustments that management takes into account when it reviews and assesses operating performance on a period-to-period basis. We consider Non-GAAP net income to be an important indicator of overall business performance because it allows us to evaluate results without the effects of share-based compensation, acquisition related expenses, changes in fair value of contingent consideration, amortization of intangibles, and goodwill and long-lived asset impairment. We define EBITDA as U.S. GAAP net income/(loss) before interest expense, interest income and other expense/(income), the gain/(loss) on the sale of property and equipment, goodwill and long-lived asset impairments, provision/(benefit) for income taxes, and depreciation and amortization. We believe EBITDA provides a useful metric to investors to compare us with other companies within our industry and across industries. We define Adjusted EBITDA as EBITDA adjusted for acquisition related expenses, changes in fair value of contingent consideration and share-based compensation. We use Adjusted EBITDA as a supplemental measure to review and assess operating performance. We also believe use of Adjusted EBITDA facilitates investors' use of operating performance comparisons from period to period, as well as across companies.

In our November 6, 2024 earnings press release, as furnished on Form 8-K, we included Non-GAAP net income, EBITDA and Adjusted EBITDA. The terms Non-GAAP net income, EBITDA, and Adjusted EBITDA are not defined under U.S. GAAP, and are not measures of operating income, operating performance or liquidity presented in analytical tools, and when assessing our operating performance, Non-GAAP net income, EBITDA, and Adjusted EBITDA should not be considered in isolation, or as a substitute for net income/(loss) or other consolidated income statement data prepared in accordance with U.S. GAAP. Some of these limitations include, but are not limited to:

• EBITDA and Adjusted EBITDA do not reflect our cash expenditures or future requirements for capital expenditures or contractual commitments;

• they do not reflect changes in, or cash requirements for, our working capital needs;

• they do not reflect the interest expense, or the cash requirements necessary to service interest or principal payments, on our debt that we may incur;

• they do not reflect income taxes or the cash requirements for any tax payments;

• although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will be replaced sometime in the future, and EBITDA and Adjusted EBITDA do not reflect any cash requirements for such replacements;

• while share-based compensation is a component of operating expense, the impact on our financial statements compared to other companies can vary significantly due to such factors as the assumed life of the options and the assumed volatility of our common stock; and

• other companies may calculate EBITDA and Adjusted EBITDA differently than we do, limiting their usefulness as comparative measures.

We compensate for these limitations by relying primarily on our U.S. GAAP results and using Non-GAAP net income, EBITDA, and Adjusted EBITDA only as supplemental support for management's analysis of business performance. Non-GAAP net income, EBITDA and Adjusted EBITDA are calculated as follows for the periods presented.

Reconciliation of Non-GAAP Financial Measures

In accordance with the requirements of Regulation G issued by the SEC, we are presenting the most directly comparable U.S. GAAP financial measures and reconciling the unaudited Non-GAAP financial metrics to the comparable U.S. GAAP measures.

Reconciliation of U.S. GAAP Net Income/(Loss) to Non-GAAP Net Income
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Reconciliation of U.S. GAAP Net Income/(Loss) to EBITDA to Adjusted EBITDA
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SOURCE: Crexendo, Inc.