County simplifying records management for residents
Tyler Technologies, Inc. (NYSE: TYL) announced today that Ventura County, California, Clerk-Recorder has successfully gone live with Tyler’s Eagle Recorder™ solution. Tyler is helping to simplify land and vital records management for the Clerk-Recorder’s office and the county residents it serves.
Ventura County was looking to replace its outdated technology and find a solution to deliver premium resident-facing tools to its community. The county turned to Tyler because of its growing presence in California, having implemented its Eagle Recorder solution in several southern California counties over the past five years.
“We’re thrilled to implement Tyler’s records management solution, which brings advanced capabilities to our staff and residents when it comes to document access,” said Ventura County Clerk-Recorder Mark Lunn.
For the Clerk-Recorder’s office, Tyler’s Eagle Clerk™ solution increases efficiency while it manages the recording and administration of vital records and official documents for Ventura County. This includes easily indexing documents such as birth, death, and marriage certificates, notary bonds, and passport applications. Ventura County can record and file documents with flexible field names and indexing settings; it can also find the information it needs quickly with advanced search capabilities. Tyler’s solution streamlines operations within the office and reduces manual work.
For the county’s constituents, the Eagle Self-Service™ portal allows residents to search and access public records, either online or at a kiosk in the clerk’s office. Not only does this capability increase transparency and accessibility with residents, but it also saves staff time processing records requests and minimizes lines in the clerk’s office. The clerk’s office can now set appropriate and secure data access for residents.
“Ventura County is now able to bring many benefits to its community through a more streamlined records management process,” said Mark Hawkins, president of Tyler’s Appraisal & Tax Division. “We are especially pleased to bring greater access to residents through the self-service portal. The portal modernizes the operations of the clerk’s office and helps bring more transparency to the community.”
Ventura County is located in southern California north of Los Angeles. It has a population of approximately 860,000.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler's end-to-end solutions empower local, state, and federal government entities to operate more efficiently and connect more transparently with their constituents and with each other. By connecting data and processes across disparate systems, Tyler's solutions are transforming how clients gain actionable insights that solve problems in their communities. Tyler has more than 37,000 successful installations across more than 12,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been named to Government Technology's GovTech 100 list five times and has been recognized three times on Forbes' "Most Innovative Growth Companies" list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.
.@tylertech has increased records management efficiency for Ventura County, California.