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Sensormatic Solutions holistic loss prevention tools support retailers in escalating fight against theft and shrink

  • The brand’s comprehensive suite of loss prevention solutions can help retailers address shrink, eroding profit, and organized retail crime activity so they can effectively navigate today’s retail landscape.

Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, shows its continued commitment to supporting retailers through innovation. Today, the brand released “Secure Retail in the New World,” a resource to help industry leaders understand the future of loss prevention and guide holistic operational improvements that help mitigate the impact of shrink by leaning on connectivity, leading with data, and regaining control of their environments.

“Not only has the financial impact of organized retail crime grown significantly in recent years, but so have safety concerns for both shoppers and associates,” said Craig Szklany, vice president and product general manager, Loss Prevention & Liability at Sensormatic Solutions. “These changes have made it necessary for retailers around the globe to reconsider what it means to protect their stores. Adopting a data-led approach rooted in holistic operational insight and supported by emerging technology can help brands not only improve their loss prevention tactics today but prepare for new challenges that arise tomorrow.”

Sensormatic Solutions loss prevention solutions work together to provide retailers a comprehensive view of their operations to better understand what’s working, what isn’t, and how to improve their strategies accordingly. Datasets from throughout the store come together to put control back into retailers’ hands and inform more effective, holistic loss prevention strategies built on:

  • Connectivity. Retailers have been using electronic article surveillance (EAS), tags, and other loss prevention technologies for decades. Advancements in connected solutions have made these tools more powerful than ever before, giving leaders a comprehensive, real-time view of their stores.
  • Context. Computer vision, radio-frequency identification (RFID), store exit monitoring, and other tools come together to help retailers understand not just what was taken and when but the tactics retail criminals are using. Connecting these systems sheds light on what today’s crime looks like in the context of a specific retail location or enterprise to provide actionable, data-driven insights that guide more effective deployments.
  • Control. Visual and physical deterrents—like hard tags, safers and wraps, smart sensors, and public view monitors—can help harden defenses no matter how they’re deployed. However, when retailers use operational and loss prevention data to guide their deployment strategies, they’ll be able to use existing tools more effectively and mitigate shrink without compromising customer experiences.

Sensormatic Solutions loss prevention portfolio empowers retailers with the holistic solutions they need to remain agile and effective in the face of rising retail crime. The brand’s solutions are designed for easy adoption, helping retailers seamlessly integrate advanced hardware and software into existing loss prevention systems.

To learn more about the benefits of adopting a holistic approach to loss prevention and how to get started, download Sensormatic Solutions latest white paper: Secure Retail in the New World.

About Johnson Controls

At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of nearly 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, with a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world's largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit for more information and follow @Johnson Controls on social platforms.

About Sensormatic Solutions

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls powering operational excellence at scale and enabling smart and connected shopper engagement. Our intelligent digital operating platform – Sensormatic IQ – combines the full Sensormatic Solutions portfolio, including third-party data to deliver unmatched insights into shopper experience, inventory intelligence, loss prevention and operational effectiveness with advanced technologies, like AI and Machine Learning. This enables retailers to act on prescriptive and predictive data-driven outcomes to confidently move into the future. Please visit Sensormatic Solutions or follow us on LinkedIn, Twitter, and our YouTube channel.


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