ReturnPro Revolutionizes Returns Management for SMBs with New Comprehensive Solution

New product offering empowers small and medium-sized businesses to streamline returns, recover value, and optimize post-purchase experiences

ReturnPro (formerly goTRG), the industry leader in returns management and reverse logistics, is excited to announce the launch of ReturnPro for eCommerce Brands and Marketplace Sellers, a new product specifically designed for small and medium-sized businesses (SMBs). Available now, ReturnPro offers SMBs, eCommerce brands, marketplace sellers, and enterprise retailers access to a comprehensive suite of returns management software, reverse supply chain solutions, and ReCommerce services— all under one roof.

ReturnPro's latest offering aims to transform the fragmented approach to retail returns that has historically plagued SMBs. While many existing solutions only address a portion of the returns journey, ReturnPro delivers end-to-end capabilities, from the initiation of returns to final resale, providing SMBs with full visibility and control. The product’s integrated platform enables businesses to efficiently manage returns, reduce costs, and maximize recovery, helping to bring returned products back to life through optimal resale strategies and enhanced supply chain infrastructure.

“SMBs have been underserved by the returns management industry, and we’re thrilled to offer a solution that addresses their unique challenges,” said Sender Shamiss, CEO of ReturnPro. “Traditional returns solutions simply don’t meet the needs of SMBs, so we created ReturnPro with dedicated features to resolve the most pressing pain points across pre-purchase, post-purchase, and physical product handling. Our platform is designed to ensure that businesses can optimize every aspect of the returns process.”

ReturnPro for SMBs brings a host of valuable features to streamline returns, including:

• Seamless integration of all marketplace accounts for consistent returns experiences across platforms.
• Capabilities to offer “Keep It” services, instant exchanges, store credit incentives, and trusted customer profiles.
• Real-time returns visibility, warehousing solutions, and ReCommerce services to maximize product recovery value.
• Tools to automate returns, prevent fraud, and manage returns costs effectively.

With over 17 years of leadership in the returns and reverse logistics space, ReturnPro has partnered with some of the largest enterprise retailers in the world to solve their returns challenges. Leveraging this extensive experience and industry expertise, the Company aimed to bring the best features from its enterprise-grade software to SMBs, who often lack the resources to manage such advanced solutions. The result is a purpose-built platform, offering an intuitive and easy-to-manage returns process without the complexity or cost of traditional enterprise tools. Through thorough research and a deep understanding of SMB challenges, ReturnPro created a solution that is already producing tremendous results. ReturnPro’s new SMB clients, who were previously paying more to store products in warehouses than their full retail value, have seen significant recovery since joining the platform. Retailers who once sent products overseas for inspection and refurbishment can now resell directly from ReturnPro’s U.S.-based network of warehouses, recovering 60-80% of the original retail value.

ReturnPro is now available for ecommerce brands, marketplace sellers, and enterprise retailers. Please visit www.returnpro.com to learn more.

About ReturnPro:

Co-founded in 2008, ReturnPro helps retailers, brands, and 3P sellers SOLVE RETURNS by addressing every part of the post-purchase experience from returns initiation all the way to the second shelf. We offer a connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, to deliver extraordinary results, boost revenue, drive efficiency, reduce environmental impact, and increase customer satisfaction. ReturnPro works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch, movement, and pricing decision, while also preventing items from unnecessarily ending up in landfills.

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