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Vibrant Occasions Founders Share Culture and Customer Experience Strategies at Chamber Event

Chef Serge and Mary Krikorian of Vibrant Occasions presented insights on heart leadership principles at Little Rock Regional Chamber's Equip lunch session.

-- Chef Serge and Mary Krikorian, founders and managing partners of Vibrant Occasions Catering, recently served as featured speakers at the Little Rock Regional Chamber's "Equip: Cultivating Culture & Customer Experience." The session took place from 11:30 AM to 1:00 PM in the Verizon Conference Room at the Little Rock Regional Chamber headquarters.

The husband-and-wife team shared real-world insights on how they've built a company culture that delivers unforgettable experiences for every customer. Drawing from their decades of experience in the restaurant and catering industries, the Krikorians demonstrated how heart leadership principles have transformed their business operations and contributed to their recent recognition as winners of multiple "Best Caterer" awards.


"We were excited to share our journey with the Little Rock business community and discuss how focusing on culture first has been the foundation of everything we've accomplished," said Mary Krikorian, Managing Partner of Vibrant Occasions Catering. "When you create an environment where your team feels valued and empowered, that positive energy naturally extends to every customer interaction."

The presentation covered the implementation of Vibrant Occasions' MIVE (Make It Vibrant Everyday) Culture Club, their core values of growth, innovation, balance, awesomeness, and integrity, and practical strategies for creating team-building initiatives that strengthen workplace relationships while enhancing customer service delivery.

"Heart leadership isn't just a buzzword for us because it's how we operate every single day," said Chef Serge Krikorian, Managing Partner & Executive Chef. "We shared specific examples of how this approach has helped us maintain a 7.6% turnover rate while consistently delivering exceptional experiences that keep clients coming back and referring their friends."

The Krikorians founded Vibrant Occasions Catering in 2002, having built on their extensive restaurant experience including their ownership of Sergio's Pizza, which had become one of the top 1% independent pizza restaurants in the nation. Originally from Lebanon, Chef Serge is known for his fusion-style recipes and regular appearances on THV 11's The Vine and his YouTube show "Cooking with the Kriks." Mary, an Arkansas native with business and legal backgrounds, transitioned from law to help build the family's restaurant empire.

The Little Rock Regional Chamber's Equip program provides local business leaders with practical tools and strategies for professional development. The summer session included lunch and offered attendees the opportunity to connect with fellow business professionals while learning actionable strategies for enhancing both company culture and customer experience.

"We always look forward to connecting with other business leaders who are passionate about creating positive workplace cultures," added Mary Krikorian. "Our hope is that attendees left with practical ideas they can implement immediately to strengthen their own teams and customer relationships."

For more information about the Little Rock Regional Chamber’s events, contact Kellen Davis at kdavis@littlerockchamber.com or 501-377-6012, or visit the Little Rock Regional Chamber's website.

About Vibrant Occasions Catering: Chef Serge Krikorian and his wife, Mary Krikorian, started their catering business in 2002 and have been in the family restaurant business since 1994. Having catered thousands of events over the years as Dinner's Ready, they launched Vibrant Occasions Catering, a new name that more accurately depicts the level of food and service provided at weddings and social events. Krikorian was born in Lebanon and moved to the United States with his family as an adult entering college. He now hails from the quaint town of Benton, Arkansas. His southern hospitality paired with his penchant for developing unique international fusion-style recipes, especially sauces, has garnered his reputation as foodies' fan favorite in his community and now on the YouTube space for his cooking show, Cooking with the Kriks. The Krikorians have three sons who often work in the business around their academic and career schedules, making their enterprise a family-built business.

For more information about Vibrant Occasions Catering:

Mary Krikorian

Managing Partner

Email: mary@vibrantoccasionscatering.com

Instagram: @vibrantoccasionscatering

For media inquiries:

Meredith Corning

PR Agent

Meredith Corning PR

Email: meredith@meredithcorning.com

Instagram: @meredithcorningpr


About the company: Vibrant Occasions Catering, led by Chef Serge Krikorian and Mary Krikorian, is a full-service catering company serving weddings, corporate and social events in Arkansas and beyond.

Contact Info:
Name: Meredith Corning
Email: Send Email
Organization: Vibrant Occasions Catering
Website: https://vibrantoccasionscatering.com/

Video URL: https://youtu.be/rGZfHIy0OCI?si=TiFTFPjgkkqCIo7F

Release ID: 89168089

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