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Highmark Health & Unum on AI & CX

By: Newsfile

Chicago, Illinois--(Newsfile Corp. - February 27, 2024) - In today's competitive landscape, insurers face the challenge of balancing cost-cutting measures with delivering exceptional customer experiences. Learn how to achieve both using cutting-edge AI in our upcoming webinar, "Experience the Difference: The Power of AI for Seamless CX".

Register today to receive your live or on-demand viewing link.

On March 5 at 11am EST, we'll be covering how to:

  • Harness the power of AI to reduce wait times and personalize journeys
  • Blend tech with human touch to keep empathy front and center of your CX strategy
  • Tackle both your data and employee education strategies to smoothen implementation
  • Consider where your customers would really benefit from AI implementation, and where it could hinder rather than help

Our expert moderator Lisa Wardlaw will be joined by:

  • Preetha Sekharan, VP, Applied AI & Transformation, Unum
  • Sarah Sinclair, VP, Corporate Counsel, Global Data, Privacy & AI, Prudential Financial
  • Ian Blunt, VP Advanced Analytics, Highmark Health
  • Raj Balasundaram, VP, Verint

Click here to register for the webinar.

PS. Can't make the time? Sign up anyway, and I'll send you the recording afterwards!

Contact Information
Tel: +44 20 7513 4150
Name: Adam Miller

To view the source version of this press release, please visit

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