Nteraction Inc. Helps Solve Significant Gap In Emergency Response Communications With Introduction of Communication FailSafe

Nteraction Communication FailSafe delivers detailed instructions, education, and contact information through built-in multi-modal multimedia content delivery.

DENVER - July 13, 2023 - PRLog -- Nteraction Inc. announced the release of Nteraction Communication FailSafe, delivering dramatic improvement in the emergency response communication process to enhance business continuity and operational resilience.

We live in an age where cyber interruptions can originate from many sources, from coding bugs and system updates to cybercrimes like malware and ransomware, however, they all can disrupt a company's ability to conduct business.  How you deal with an outage, whether from a cyber attack or an errant update, in the first few minutes can make a huge difference in your ability to continue to conduct business.  Most companies don't have a way to ensure that they notify and instruct all of their stakeholders on what to do, what not to do, what to expect, and how to continue business operations.

"I'm reminded of a Warren Buffett quote, 'It takes 20 years to build a reputation and five minutes to ruin it,' said David Proestos, President and CEO of Nteraction, Inc.  "Cyber instances aren't just about data and operational control, it's about an organizations revenue and ultimately its reputation.  Nteraction Inc. recognizes that planning for a Cyber Attack requires two fundamental components, a technical continuity response plan, and a business continuity plan, the foundation of which is comprehensive internal and external communications. Many companies invest in their ability to prevent or remediate a cyber attack or a system outage.  Unfortunately, many of those same companies fail to develop a professional communications response that guarantees they still have business continuity and enterprise communications, internally and externally, jeopardizing their revenue and long-term reputation.  Nteraction Communication FailSafe enables organizations to implement robust, cloud-based, multi-modal, and multi-media communications immediately in the event of a cyber incident or natural disaster outage."

Helping organizations build leading-edge cyber response communications and operational resilience for the digital age

When a data breach happens, organizations tend to turn introspective—how did it happen, who did it, how do we recover, and how can we prevent it from happening again. The one element that generally isn't addressed is how you instruct your stakeholders to continue operations once an attack occurs.

Nteraction Communication FailSafe is the first of its kind platform that allows for multi-media communications through multiple channels including SMS/MMS, email, and WhatsApp, simultaneously, delivering local, regional or global communications that optimize an organizations' delivery of incident response information that is:

• Pre-defined and personalized for internal and external users ensuring that the communication of operational or even departmental standards are observed
• Multi-media response during a cyber incident allows for the inclusion of detailed information that walks internal or external customers through processes and procedures that are being put in place during the outage
• Targeted, instantaneous multi-lingual communications for multi-national corporations
• Delivery of multi-media objects including video, documents, marketing materials and other information that maintain marketing and sales operational objectives and improve market efficiencies during the incident
• Allows the organization to track all communications instantly down to the customer, employee, and partner