Datatel Announces Patient Payment Notification Solutions to Support Canadian Hospitals Amid Canada Post Strike

As the ongoing Canada Post strike disrupts traditional mail services, Datatel is stepping up to assist hospitals across Canada with innovative payment communication solutions to ensure uninterrupted communication with patients regarding invoices and payment notices

(PRUnderground) December 5th, 2024

Datatel, a leader in secure payment technology, Announces Patient Payment Notification Solutions to Support Canadian Hospitals Amid Canada Post Strike. As the ongoing Canada Post strike disrupts traditional mail services, Datatel is stepping up to assist hospitals across Canada with innovative payment communication solutions to ensure uninterrupted communication with patients regarding invoices and payment notices.

With many healthcare providers relying on mail for billing and payment reminders, delays have created operational challenges. Datatel’s automated solutions offer a timely, digital alternative to ensure patients receive their notifications promptly.

“Our goal is to help hospitals maintain efficient operations during this challenging time,” said Barnard Crespi, Co-CEO of Datatel. “By bypassing traditional mail, we’re enabling hospitals to prevent delays, improve cash flow, and provide patients with a convenient and reliable way to stay informed about their balances.”

The company’s technology seamlessly exchanges information with leading Healthcare Information Systems used in Canada, including MEDITECH, EPIC, and CERNER, to easily consume and process the data needed for automated payment notifications and reminders. This ensures hospitals can quickly transition to a more efficient and secure communication method without disrupting existing workflows.

Key Benefits of the Solution Include: 

• Timely Delivery: Automated payment notifications and reminders sent directly to patients via automated Voice and Text Messaging.

• Operational Efficiency: Reduced reliance on traditional mail services and minimized administrative burden.

• Enhanced Patient Satisfaction: A convenient, consistent way for patients to stay updated on their balances.

• Seamless Data Exchange: Compatibility with healthcare systems like MEDITECH, EPIC, and Cerner ensures smooth data processing.

By leveraging Datatel’s solutions, hospitals can focus on providing exceptional care without worrying about payment communication disruptions during the Canada Post Strike and beyond.

For more information about how Datatel is supporting Canadian hospitals during the Canada Post Strike, visit us HERE or by calling 800-831-6660

About Datatel Inc

Working For Your Success!

At Datatel, we empower businesses to de-risk their payment processes, helping them focus on being more agile, profitable, secure and successful. By leveraging our cutting-edge payment software solutions and PCI-focused services Datatel helps businesses significantly reduce the inherent vulnerabilities of handling credit card data by ensuring efficient operations, meeting payment card industry security requirements, and enabling them to focus on growth and their customers.

As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, we are committed to safeguarding our customers payment ecosystems and advocating for payment security standards globally.

Twenty-seven years ago, we launched Datatel with the vision of delivering innovative interactive voice response and business process automation solutions to enterprises. As we evolved and grew, our focus homed in on secure payment software and secure phone payment solutions to help our clients achieve greater efficiencies and future proof their operations.

Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.

At Datatel, we believe that a society that shortchanges its youngest and most vulnerable members is one that forfeits its own future. With that in mind, Datatel is involved with our community, working as a team to provide those who are in need with the support that will help them overcome their challenges, resulting in a brighter future for all of us and for generations to come

Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation and security, we have arrived at a service delivery model that guarantees our customers’ satisfaction.

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Original Press Release.